Shipping policy

For tangible products, Barbara Meets Woven will offer as many shipping methods as possible, based on agreements with various logistics service providers.

Delivery times are provided as guidelines only. Please note that delivery to rural addresses may result in longer delivery times.

For deliveries within Europe, once payment is received, the usual delivery time is between 7-10 working days, depending on the destination country.

For international deliveries, a custom quote will be provided based on your destination and shipping details. We will share our quote, and once payment is confirmed and received, the usual delivery time is between 10-14 working days, depending on the destination country.

For orders including bulk orders and fragile items, such as mirror products, delivery may take longer (10-14 working days). Special wooden crate packing will be required for these items, and an additional cost will be communicated to the customer.

Barbara Meets Woven will select the most suitable shipping company based on the type of product and geographic region. The delivery will go directly to the address you have provided. It is required that someone is present at the delivery address during working hours, and a contact phone number must be provided (with a 4-5 hour margin for coordinating the delivery).

Our shipping cost will be calculated during the purchase process, depending on the destination country, the selected product, and the quantities.

By making the purchase, you understand and accept that the shipping price, delivery times, service quality, and delivery point are subject to the different transport modes available for different shipping areas and the availability of the selected product.

Barbara Meets Woven does not ship on holidays, Saturdays, or Sundays. The customer understands that the cost may vary if required, as logistics companies may charge extra for these periods.

Additionally, transport times may be altered due to extraordinary incidents with logistics companies, difficulties in delivery, and/or force majeure. In any case, no delay in delivery concerning the times indicated will entitle the purchaser to demand any compensation.

During certain periods, such as Christmas, a high volume of orders may result in longer delivery times. We will always inform our customers if this is the case.